FAQ
Questions people ask
What size devices does it fit?
What size devices does it fit?
Phones and tablets from 4" to 16".
How heavy is it, and how heavy a device can it hold?
How heavy is it, and how heavy a device can it hold?
Can I wash it?
Can I wash it?
Where do you ship, and what does it cost?
Where do you ship, and what does it cost?
Free shipping to the EU and the US. 14-day returns in the EU, 30 days in the US.
Price includes all shipping, duties and import charges — nothing to pay on delivery.
Can I return it?
Can I return it?
If you are in the EU, you have 14 days from the day you receive your order to withdraw from the purchase, without giving a reason. You then have a further 14 days to send the item back. We refund what you paid, including standard delivery, within 14 days of getting the goods back or of proof that you sent them. You pay the cost of returning the item.
If you are in the United States, we give you 30 days from delivery to return the item for a refund. This is our own policy, not a legal requirement. The item must come back in a resaleable condition. You pay the cost of returning it.
Contact support@snugdock.com before sending anything back.
Read the full returns and withdrawal policy, including the model withdrawal form.
What colours are there?
What colours are there?
Four.
Does it work on a duvet or a sofa?
Does it work on a duvet or a sofa?
Yes. It is made to sit on soft surfaces. Prop it on the duvet and it stays where you put it. The same on a sofa cushion or on your lap.
Is there a pocket?
Is there a pocket?
Yes, there are side pockets.